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Service Level Agreement (SLA)

ServiceImplementation TimelineService Availability
Unified Government Procurement Platform10 Working Days24/7
Policy of Violation Reporting30 Working Days24/7
EXPRO Academy Platform5 Working Days24/7
Expenditure Efficiency Teams Platform0 Working Days24/7
Sustainability Key Elements Program (SKEP) 77 Working Days24/7
Halls and Hospitality Platform3 Working Days24/7
Health Insurance Service10 Working Days24/7
National Projects Platform7 Working Days24/7
Movable Assets15 Working Days24/7

Last Update Date: 09/07/2026 - 2:49 PM Saudi Arabia Time