Official government website of the Government of the Kingdom of Saudi ArabiaOfficial government website of the Government of the Kingdom of Saudi Arabia
exproLogo

Service Level Agreement (SLA)

ServiceImplementation TimelineService Availability
Government Procurement Indicative Pricing Tool0 Working Days24/7
Operation and Maintenance (O&M) Platform0 Working Days24/7
Unified Government Procurement Platform10 Working Days24/7
Policy of Violation Reporting30 Working Days24/7
Expenditure Efficiency Teams Platform0 Working Days24/7
EXPRO Academy Platform5 Working Days24/7
Sustainability Key Elements Program (SKEP) 77 Working Days24/7
Halls and Hospitality Platform3 Working Days24/7
National Projects Platform7 Working Days24/7
Health Insurance Service10 Working Days24/7
Movable Assets15 Working Days24/7

Last Update Date: 07/15/2026 - 11:49 AM Saudi Arabia Time